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Satisfaction Guaranteed
One
year parts and labour warranty:
If
any product is found to be faulty in parts or workmanship within one
year of purchase we will offer to either repair or replace it at no cost to
you.
Read more about warranties
Rainwaterharvesting Ltd
Consumer Returns
and Cancellation Policy
If
you are not 100% happy with your product, you may return it to us in
its original condition and packaging within 7 days of delivery for a full refund or
exchange.
More about returns
The
warranties and guarantees made by
Rainwater Harvesting Limited do not affect
your statutory rights.
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 Delivery to your door
The
cost of delivery is calculated when you enter your
delivery address at checkout. The amount payable will be shown
before you commit to payment.
Some products include delivery to
mainland UK sites and where this option applies it will normally be
stated in the text. The included delivery value is to
Mainland UK delivery points only and does not include delivery to
Northern Ireland, some Highland areas and UK Islands e.g. Isle of
Man.
We can
deliver to non-mainland destinations and to Western
Europe, however
additional charges may apply. Please call 0800 074
7234 if you require delivery to addresses other than
Mainland UK.
 When delivery takes place, some
products and systems will require lifting equipment
to unload from the lorry. If you have concerns about
delivery, location of your site or the need
for equipment, please contact us. We have never
failed to deliver yet!
IMPORTANT NOTE : if you suspect
parcel deliveries may be a problem, please add information
to your delivery details when you order
e.g.
'leave in porch if no reply'.
More about
delivery
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